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Frequently Asked Questions
01
What are the car rental requirements in car hire miami?
- Deposit guarantee: When renting a car in car hire miami, a deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Drivers License: You must provide a valid driver’s license.
- Credit Card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum Age: The main driver must be at least 25 years old.
- Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
02
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on my car rental car hire miami?
Unfortunately no. When renting a car in car hire miami, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
03
What is the deposit amount required by the car rental Company in car hire miami?
The deposit amount on a car rental car hire miami may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
04
May I use a friend’s or relative’s credit card to pay for the deposit guarantee on my car rental car hire miami?
When renting a car in car hire miami, the credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
05
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on a car rental car hire miami?
Unfortunately No. On a car rental car hire miami, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
06
Can I use my personal insurance coverage on a car rental car hire miami?
A car rental in car hire miami must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
07
Are all taxes and fees included in my car rental car hire miami reservation?
When renting a car in car hire miami through Miles Car Rental, your reservation will include all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
08
Which rental companies are located inside and outside of the airport?
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
09
Do all car rental companies in car hire miami offer a shuttle service?
Not all rental companies offer a shuttle service when renting a car in car hire miami. Please contact our Customer Service Department to verify if this service is available at your location.
10
Can I car hire miami if I am under 25 years of age?
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV. This option is not included in our rate and it has an additional cost which must be paid directly at the counter.
Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
11
How can I cancel or modify my car rental car hire miami reservation?
You may cancel your car rental car hire miami reservation using the following link: Cancel my Reservation.
To modify your reservation for free, please contact our Customer Service Department.
To modify your reservation for free, please contact our Customer Service Department.
12
What is the cancellation policy on my car rental car hire miami?
A cancellation fee of 18% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 24 hours before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
Rent a Car in Miami, Florida
As a frequent visitor to South Florida and the Miami area, I have had the need to rent a car on numerous occasions. I have rented from most of the well-known national rental car companies and have not always been so satisfied with either the price of the rental or the service I received from the rental agency.
Recently, I was in Miami for a 3 day business conference and decided to give Miles Car Rental a try. It was one of the best decisions I ever made. Once I arrived at the facility to pick up my rental car Miami Miles Car Rental made the entire process extremely easy and I was driving my new Ford in less than 20 minutes. The customer service was top-notch as I dealt with a very friendly rental agent named Sarah. She personally took an interest in my situation and made sure I completely understood the rental car agreement.
What I really liked best was the fact that she did not try to sell me extra insurance or any unnecessary add-ons to the basic rental agreement. She did offer me the option for additional insurance coverage and also showed me a list of all the types of vehicles that were available to rent. I was quite impressed by the wide variety of vehicles ranging from a peppy little sports car to a large SUV. I chose the practical and fun to drive Ford Taurus.
While I am quite familiar with Miami and the South Florida roads, Sarah did not assume that I knew exactly how to get to my hotel. She asked me a few questions and told me about some road construction on the route I was planning to take. By sharing her local knowledge of the roadways, I was able to take an alternate route and get to my hotel without delay.
When you are looking for a quality company for a rental car Miami visitors will not find a friendlier and lower priced agency than Miles Car Rental. They have so many great deals. Whether you need a car for a day, a weekend or a couple of weeks, they will work with you to assure you get the right vehicle at the best possible price. You can make arrangements in advance and they will hold a car for you when you arrive or, you can just come in and they almost always have a big enough selection so you can find a vehicle right then and there.
Payment is easy as they take all major credit cards as well as debit cards. You do need a credit card when you rent a car, but you can pay for your rental with check or cash if you prefer. The Company must have some sort of superior training program as I have never in my life experienced such conscientious and competent customer service at any other car rental agency. The next time I am in Miami and need to rent a car, I will go directly to Miles Car Rental where I know I will get the best deal from it
