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The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
By booking through our website you will be able to enjoy the best rates and discounts available on the market.
When booking with our Avis or Budget brand, drivers between the ages 21- 24 do not pay an underage fee. The reservation must be paid in advance and include car rental insurance and third party liability. This benefit applies only to Economy, Compact, Standard, Mid-Size, Full-Size, and Mid-Size SUV categories.
Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.
Car Rental Insurance is a requirement to transit within the USA. Therefore, it will be mandatory and requested by all rental companies.
Third Party Liability insurance is highly recommended as it may be required in some states where driven.
None of our rates include this service. You may request an infant seat for an additional cost directly at the counter at the time of pick up.
Since this is not a service offered by Miles Car Rental, the reservation holder must contact the rental company directly in order to resolve any queries regarding this issue. Keep in mind that the rental company will charge any fines plus administrative fees to the credit card registered on file.
Returning the car late will result in additional fees. If you need to return the car at a later time, please contact the pick up rental location. The contact number can be found on the copy of the rental agreement provided at the beginning of the rental.
In case of a mechanical malfunction with the rental car, you must contact the rental company directly in order to request prompt assistance. Keep in mind that some rental companies include basic roadside assistance, while others offer a more comprehensive coverage.
Yes, you may transfer your discount coupon to a friend or relative. However, the reservation will have to be completed using the same email address registered in our system.
Keep in mind that the initial rate displayed on the availability page corresponds to the base rate only. Once you get to the final quote section, the rate will include all taxes, charges, and fees.
Most rental companies will allow you to drive the rental car through different states and even cross the border into Canada. The rental car may not be driven into Mexico. Should you need to drive the rental car outside of the state where rented, we recommend you to inform the rental location at the time of pick up in order to avoid any inconveniences.
Only drivers registered on the rental agreement may drive the rental car. You have the option to include additional drivers on the agreement for an additional fee, unless you reserved an “All Inclusive” rate that includes this benefit. All additional drivers will have to be present at the time of pick up and meet the same rental requirements as the main driver.
As a frequent visitor to South Florida and the Miami area, I have had the need to rent a car on numerous occasions. I have rented from most of the well-known national rental car companies and have not always been so satisfied with either the price of the rental or the service I received from the rental agency.
Recently, I was in Miami for a 3 day business conference and decided to give Miles Car Rental a try. It was one of the best decisions I ever made. Once I arrived at the facility to pick up my rental car Miami Miles Car Rental made the entire process extremely easy and I was driving my new Ford in less than 20 minutes. The customer service was top-notch as I dealt with a very friendly rental agent named Sarah. She personally took an interest in my situation and made sure I completely understood the rental car agreement.
What I really liked best was the fact that she did not try to sell me extra insurance or any unnecessary add-ons to the basic rental agreement. She did offer me the option for additional insurance coverage and also showed me a list of all the types of vehicles that were available to rent. I was quite impressed by the wide variety of vehicles ranging from a peppy little sports car to a large SUV. I chose the practical and fun to drive Ford Taurus.
While I am quite familiar with Miami and the South Florida roads, Sarah did not assume that I knew exactly how to get to my hotel. She asked me a few questions and told me about some road construction on the route I was planning to take. By sharing her local knowledge of the roadways, I was able to take an alternate route and get to my hotel without delay.
When you are looking for a quality company for a rental car Miami visitors will not find a friendlier and lower priced agency than Miles Car Rental. They have so many great deals. Whether you need a car for a day, a weekend or a couple of weeks, they will work with you to assure you get the right vehicle at the best possible price. You can make arrangements in advance and they will hold a car for you when you arrive or, you can just come in and they almost always have a big enough selection so you can find a vehicle right then and there.
Payment is easy as they take all major credit cards as well as debit cards. You do need a credit card when you rent a car, but you can pay for your rental with check or cash if you prefer. The Company must have some sort of superior training program as I have never in my life experienced such conscientious and competent customer service at any other car rental agency. The next time I am in Miami and need to rent a car, I will go directly to Miles Car Rental where I know I will get the best deal from it
At this moment none of our Sales Associates are available. Please provide us with the following contact information and one of our associates will reach you as soon as possible.
We invite you to visit our Frequently Asked Questions section and resolve all your inquiries regarding your rental.